Terms of use of the ruthenia-alba.com website

Last updated: 10.08.2026 r.

§ 1. General provisions

  1. These Terms set out the rules for using the website available at ruthenia-alba.com (hereinafter: “the Website”).
  2. The owner and administrator of the Website (hereinafter: “the Service Provider”) is: RUTHENIA ALBA Sp. z o.o., ul. Niekłańska 35/1, 03-924 Warsaw, KRS 0000991859, NIP 1133071494, REGON 523106794, BDO 000576957; email: contact@ruthenia-alba.com, tel. +48 571 513 741.
  3. These Terms are issued pursuant to Article 8 of the Act of 18 July 2002 on the provision of services by electronic means.
  4. Use of the Website constitutes acceptance of these Terms.

§ 2. Definitions

  • User – any person using the Website.
  • Website – the ruthenia-alba.com website together with its subpages and functionalities.
  • Request for quotation (RFQ) – a request for a commercial offer sent by the User via the form or by post, which is neither an order nor an offer within the meaning of the Civil Code.

§ 3. Nature of the Website

  1. The Website is informational and catalogue in nature and presents the Service Provider’s offer of agricultural machinery, equipment, spare parts and services.
  2. Information published on the Website, including product descriptions and prices (where stated), does not constitute an offer within the meaning of Article 66 of the Civil Code, but an invitation to enter into a contract (Article 71 of the Civil Code).
  3. The Website does not allow online sales contracts to be concluded or payments to be made. Sales are carried out on the basis of individual commercial arrangements in response to a request for quotation.

§ 4. Types of electronic services

  1. The Service Provider provides the following services free of charge:
    • a) access to the Website content (browsing the catalogue);
    • b) contact form and request for quotation (RFQ) form;
    • c) newsletter – if the function is activated and the User has given consent;
    • d) chat with the AI assistant “Alba” — an informational tool helping to select machinery and materials from the Service’s offer. The assistant’s responses do not constitute an offer within the meaning of the Civil Code or a guarantee of product properties; binding parameters, prices and dates are confirmed solely by the Service Provider in an individual offer. Using the chat for purposes other than intended is prohibited, in particular to generate content unrelated to the Service’s offer; the Service Provider applies usage limits. Rules for data processing in the chat are set out in the Privacy Policy.
  2. The agreement for the provision of electronic services is concluded when the user begins using the given service and terminated when it ends (leaving the Service, withdrawal from the newsletter).

§ 5. Technical requirements

To use the Service, the following are necessary: a device with Internet access, an up-to-date web browser supporting JavaScript and cookies, and an active email account (for services requiring contact).

§ 6. Rules for using the Service

  1. The User is obliged to use the Service in accordance with the law, good practice and the Terms and Conditions.
  2. It is prohibited to provide unlawful content, to take actions disrupting the functioning of the Service, or to send unsolicited commercial information.

§ 7. Intellectual property rights

  1. The Service and its elements (texts, graphics, logos, layout, photographs, trademarks) are protected by law and are the property of the Service Provider or are used on the basis of appropriate rights.
  2. The RUTHENIA ALBA trademark is registered and protected. Manufacturers’ brands presented in the Service belong to their owners.
  3. Copying, distribution or use of the Service’s materials without the Service Provider’s consent is prohibited, except for permitted use provided by law.

§ 8. Liability

  1. The Service Provider endeavours to keep the information in the Service up to date and reliable, but does not guarantee its completeness; technical parameters of products must in each case be confirmed through an individual enquiry.
  2. The Service Provider is not liable for interruptions to the Service resulting from technical causes, maintenance or force majeure.

§ 9. Complaints concerning electronic services

  1. Complaints relating to the functioning of the Service may be submitted to contact@ruthenia-alba.com.
  2. A complaint should contain a description of the problem and contact details. The Service Provider considers the complaint within 14 days and informs the User of how it has been handled.

§ 10. Personal data

Rules for processing personal data are set out in the Privacy Policy, and rules for the use of cookies in the Cookies Policy.

§ 11. Final provisions

  1. The Service Provider reserves the right to amend the Terms and Conditions for important reasons (changes in legislation, scope of services, technical reasons). The amendment takes effect from the date of publication of the new version in the Service.
  2. Matters not regulated herein are governed by Polish law, in particular the Civil Code and the Act on the provision of electronic services.
  3. Any disputes will be settled by the court with jurisdiction over the Service Provider’s registered office, without prejudice to mandatory consumer protection provisions.